Privacy Policy | True Peak Plumbing
Utah Plumbing at Its Peak
How True Peak Plumbing collects, uses, and protects your personal information.
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Introduction
We operate
truepeakplumbing.com . This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services. By using our Site, you agree to the collection and use of information in accordance with this policy. Information we collect
We may collect the following categories of personal data:
- Contact information: name, email address, phone number
- Account data: username, password (encrypted), preferences
- Usage data: IP address, browser type, pages visited, time spent on Site
- Device data: device type, operating system, unique device identifiers
How we collect data
We collect data through: account registration forms, contact and inquiry forms, cookies and tracking technologies, analytics tools such as Google Analytics, and Mailchimp.
Why we use your data
We use your personal data for the following purposes:
- To provide, operate, and maintain our Site and services
- To respond to your inquiries and provide customer support
- To send transactional emails such as service confirmations and appointment updates
- To send marketing communications, if you have opted in
- To analyze Site usage and improve our services
- To comply with legal obligations
Cookies & tracking
We use cookies and similar tracking technologies to enhance your experience. These include: essential cookies (required for the Site to function), analytics cookies, and marketing cookies (e.g. Meta Pixel, Google Ads). You can manage or withdraw your consent to non-essential cookies at any time via our cookie settings banner or your browser settings.
Third-party sharing
We may share your data with trusted third parties only for the purposes described above.
Current third parties include:
- Mailchimp — purpose, e.g. email marketing
We do not sell your personal data to third parties.
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Account data is retained for as long as your account is active. You may request deletion of your data at any time (see Your Rights below).
Security
We implement appropriate technical and organizational measures to protect your personal data, including SSL/TLS encryption, access controls, secure hosting via inmotion. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Request that we fix inaccurate or incomplete data
- Deletion: Request that we delete your data (“right to be forgotten”)
- Portability: Receive your data in a structured, machine-readable format
- Objection/Opt-Out: Object to certain uses, including marketing
- Withdraw Consent: Where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at michael@truepeakplumbing.com. We will respond within 30 days or as required by applicable law.
Applicable laws
This policy is designed to comply with applicable privacy regulations including: GDPR (EU/UK) / CCPA/CPRA (California) / PIPEDA (Canada) / LGPD (Brazil) / other. If you are located in the EU or UK, our lawful basis for processing your data is per use case.
Children's privacy
Our Site is not directed to individuals under the age of 13 / 16 for EU users. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will promptly delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated “Last updated” date, and/or by sending an email to michael@truepeakplumbing.com. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact: True Peak Plumbing